The David and Goliath Story - Senior Software Engineer Instacart Employee Review

5.0
Sep 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Instacart is a fast-moving company pursuing a long-neglected industry (grocery shopping). The team is incredibly inclusive and everyone's opinions are not just respected, but actively sought after. There are a number of big things in the works which I am looking forward to watching and being a part of in the next 1-3 years.

Cons

Instacart is pursuing a very complex set of problems and is currently understaffed to meet its goals effectively. This problem is not unknown to the executive team and our hiring goals have been set with this consideration in mind. Even so, the hiring team itself is understaffed. I foresee this being one of the biggest limiting factors of growth for some time to come.

Explore other reviews about Instacart

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule and independent work environment with good earning potential during busy hours.

Cons

Pay can vary by day and vehicle expenses like gas and maintenance add up quickly.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

See reviews by: Helpful|Rating|Date|All