In Store Shopper - Anonymous employee Instacart Employee Review

4.0
Oct 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Guaranteed hourly rate of pay Work in a single location Only have to drive to work and home In store support staff

Cons

No tips or large order bonuses Cannot refuse a batch, ever Training is minimal Combative culture between In Store Shoppers (ISS)and Full Service Shoppers (FSS) is rampant because FSS tips may suffer if ISS is not accurate in picking and packing groceries Metrics are counterintuitive. ISS gets SPEED emphasized overall and as a result, accuracy suffers. Customers frequently give poor ratings on replacements suggested by the app.

Explore other reviews about Instacart

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You choose when and how long you work, If you get the Instacart Shopper Card they promote, your earnings are deposited within minutes.

Cons

Before the Iran war, I was making about $10/hour - not that great. Since gas has increased in price, I'm very careful about the jobs I accept so I don't spend $5 or more on gas for a batch.

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