Okay so far. - Anonymous employee Instacart Employee Review

3.0
Nov 7, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A independant contractor app but you're on the employee side of things.

Cons

Lots of rude customers, you ought to think people would be nicer to you because of the fact that you are after all, handling their food, but they're not and they couldn't be bothered to. If you're a in store shopper, be prepared to have the people that work at the store check out line roll their eyes at you or give you a passive aggressive comment for big orders like they are within your control of what comes and what doesn't.

Explore other reviews about Instacart

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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