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      Instacart

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      Instacart reviews

      Being an Instacart Instore Shopper - Anonymous employee Instacart Employee Review

      3.0
      Nov 7, 2018
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hours, helpful employees and supervisors,

      Cons

      Lack of communication from headquarters, app glitches , you need to make sure your phone is charged , some stores they have instacart shoppers in all day, the store employment/cashiers should be aware of what the company is and why they are in their store all day and how to ring them up especially when you are being timed for every batch you do, they expect you to know where things are in the store the more you work so your timing should be faster but they are new orders everytime and some usually with odd requests so getting fired for not being quick enough when the bags wait on shelves and in fridges for delivery pickup for 1 hour minimum is ridiculous to me

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      5.0
      Apr 27, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focused direction. Good WLB. Decent pay. Fully remote.

      Cons

      A bit slow growth on business and career

      1
      2.0
      Jun 21, 2026
      Full service shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

      Cons

      There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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