Slave Labour! Find a better job people! - Personal Shopper Instacart Employee Review

1.0
Jun 6, 2019
Recommend
CEO approval
Business Outlook

Pros

You chose your schedule that’s it!

Cons

There is honestly nothing good about working for this company except for picking your hours .. I was desperate for a quick job so I took it...and even still you’re not guaranteed to make money $$ during your shift. For example for one shift of 5 hrs, you may have 1 grocery batch only paying you $10-$20? Terrible! You’re timed..to get to the store , shop all the groceries with the exact items specified , cash out load car , drive to customers house/business and unload, in a specific amount of time. Customers don’t tip always and when you receive your batch with Amt you will be paid plus tip...customer that’s super cheap can retract the tip amount after you do all the work and shop for them within a certain time frame. The ware and tear on your car and gas is not compensated by the company all comes out of your pocket. Also for a huge grocery list being delivered to a building you’re responsible and not forewarned by company to buy out of your pocket a buggy to carry all the groceries to customers living in high rise buildings! Customers complain when store doesn’t have items and remove tips and mark bad reviews on your page as if it’s your fault the store was out of stock. This is my second time trying to post my review so much to mention but won’t go on or they will not post my review. All in all get a better more reliable better paying job. This company is nothing short of CHEAP! If I wasn’t a single mother trying to provide for my kids I would quit immediately.

Explore other reviews about Instacart

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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