Get hired fast today! - Customer Service Representative Instacart Employee Review

2.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

They will hire anyone who can type 30 wpm and pass basic English test. They give people with criminal backgrounds a chance to have a job! They hire people with disabilities! They don't care if you look like a freak.

Cons

You become a digital slave and are expected to walk in lock-step with the rest of the slaves. 2 days off in a row and 1 hour lunches are not available. Excess micro- management. Air quality is polluted. Noise level is high.

Explore other reviews about Instacart

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, can work from anywhere that uses instacart

Cons

Gas prices in Los Angeles going up

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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