Hiring process only - Full Service Shopper Instacart Employee Review

1.0
Apr 20, 2020
Recommend
CEO approval
Business Outlook

Pros

This is a review on their hiring process, working with them is a whole different beast. This review is being written to highlight the problems of switching from instore shopper to full service.

Cons

In store shoppers in my area were on average getting paid $7 an hour less than full service. I made the switch. But was repeatedly hindered by their process. Waited a week to have my driving record approved, eventually talked to a shopper assistant to see what the hold up was, he restarted my entire paperwork process over again putting me at the start. THATS NOT ALL. I check with another assistant days later, he says it was not restarted correctly so he’ll have to restart it again. THREE times I’ve done the intro paperwork. I switched from the instore position for this, I NEED to work. Honestly ridiculous that I couldn’t have done this while still working shifts as an instore shopper. Now I can’t work until Instacart pushes my info through, if that ever even happens.

Explore other reviews about Instacart

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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