Sometimes frustrating but overall great working environment - Data Scientist Instacart Employee Review

4.0
Oct 20, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work directly with as a data scientist are great: * Good direct managers interested in helping you develop personally * Smart, friendly data scientists and MLEs with a culture of collaboration * Interesting problem space with challenging DS problems

Cons

* Too much back and forth from leadership about direction the company should go in * DS sometimes undervalued and under-utilized, especially compared to MLEs or Economists role, and given that there's so much overlap in the skillset * Lower total comp than you would get at other comparable tech companies

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5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There is no pros, it’s a terrible service.

Cons

I don’t have a list long enough; I get no help from support. The app has froze and crashed all day, I call support and they try and fix it and when they can’t they hang up while I’m mid order, I had even checked out and was waiting to stage the order after driving there and shopping and he couldn’t fix the glitch and hung up on me mid sentence… I didn’t get paid for all of that, and the customers cart is just sitting there by the door. It’s the 2nd time it’s happened today. I reach out to support and they tell me that I never even had an order to begin with. Zero help, no management. Terrible software. And that’s just today’s problems, I could go on and on with more than this for each and every day, after doing this for 5 years.

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