Worst company to work as shopper - Anonymous employee Instacart Employee Review

1.0
Jan 23, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Could earn some decent money if customer doesn’t screw you with false ratings. A customer might think 4 star is still good but if you receive a 4 star from customer you are done. You will not see any good order.

Cons

No support for shoppers. Shoppers taken for granted. Every blame goes to driver directly or indirectly. I hope it goes bankrupt. Won’t be working anymore for them just due to their stupid and biased rating system.

Explore other reviews about Instacart

5.0
Jan 21, 2026
Recommend
CEO approval
Business Outlook

Pros

good place to work just need to figure out navigating politics at times.

Cons

have a little more structure but this was a long time ago

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

You choose when and how long you work, If you get the Instacart Shopper Card they promote, your earnings are deposited within minutes.

Cons

Before the Iran war, I was making about $10/hour - not that great. Since gas has increased in price, I'm very careful about the jobs I accept so I don't spend $5 or more on gas for a batch.

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