1.0
Feb 24, 2021
Current employee, more than 1 year
Ottawa, ON
Recommend
CEO approval
Business Outlook
Pros
Flexibility, I can work anytime I like
Cons
Unprofessional shopper service team. They deal with shoppers as crap. They never hear what do we have to say. For example, if any of the customers gave us a low rating with no reason, they inform us that the rating is for no reason and they will remove, but they have never did. Chat center don’t have the authority to help shoppers, they forward any issue to trust and safety team, and that team literally don’t do anything. They have never get back to me with any of the complaints I left them.