"Fast Paced" compny - Anonymous employee Instacart Employee Review

2.0
Mar 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart colleagues, a lot of talented people. Frequent company all-hands meetings, management is fairly transparent Company is in growth mode, which is "exciting".

Cons

A "fast paced" company because the marketing organization is un-organized yet heavily cross-functional. There is very little direction and things can can change any time without any reason Goals are constantly moving and can be increased to a point where they almost don't have meanings anymore. There is little to no recognition when things get accomplished, you'll barely get time to breath before having to move on to the next "fire". Everyone on the team is burnt out.

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5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Batch pay and promotions are top notch, especially here in Olney. I've worked in St. Louis, MO, Sparta, IL, Carbondale, IL and Mount Vernon, IL. My favorite has been Olney. I won't reach Diamond status like I did in St. Louis, but the rewards are better in the smaller communities. Instacart cares about their drivers.

Cons

Batch pay could be better.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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