Extremely underpaid and undervalued. - Anonymous employee Instacart Employee Review

2.0
Aug 27, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can choose the batch.

Cons

Low pay, vehicle deterioration, limited orders, undervalued by management. Good batches are hard to get and support is low for employees...you are penalized for admin mistakes

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5.0
Jun 26, 2026
Recommend
CEO approval
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Pros

Flexible Hours and Quick Customer Solutions

Cons

Very unpredictable hours and pay

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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