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      Supportive, caring culture - Area Manager Instacart Employee Review

      5.0
      Sep 10, 2021
      Area manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've never experienced a culture like the one that I have at Instacart. Unlike most companies, when they say unlimited time off, they mean it. When they say they support working parents, they mean it (and make sure that their managers are following that guidance). When they say they value diversity, they mean it (majority female C-suite!). The culture simply can't be beaten. My team is beyond supportive of one another, and we all strive to lift up each other. The org is also large enough that there seems to be a job for every talent and skill level.

      Cons

      Pay is not usually commiserate for comparable jobs at other companies, and teams sometimes do not collaborate.

      Explore other reviews about Instacart

      5.0
      Apr 27, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Focused direction. Good WLB. Decent pay. Fully remote.

      Cons

      A bit slow growth on business and career

      1
      2.0
      Jun 21, 2026
      Full service shopper
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

      Cons

      There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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