You get what you put in - Full Service Shopper Instacart Employee Review

5.0
Feb 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Pick your own hours, work only when you want to and dont have to explain your schedule to anyone, you choose the jobs you want to do

Cons

You have to be very pro active and alert to catch the good batches when they become available before someone else takes them, almost all tech help is done over instant messaging and you rarely speak over the phone with instacart, you have to be devoted to customer service and also diligent about watching for scamming customers

Explore other reviews about Instacart

5.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Batch pay and promotions are top notch, especially here in Olney. I've worked in St. Louis, MO, Sparta, IL, Carbondale, IL and Mount Vernon, IL. My favorite has been Olney. I won't reach Diamond status like I did in St. Louis, but the rewards are better in the smaller communities. Instacart cares about their drivers.

Cons

Batch pay could be better.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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