Flexibility but you work hard for little to nothing - Anonymous employee Instacart Employee Review

2.0
Aug 26, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are mostly in control of the hours you work. You choose when to start and end a shift. Quick cash withdrawals cost .60cents compared to Skip the dishes (about $3). Occasional promotions.

Cons

Working harder for little to nothing compared to what I could’ve been doing at a full time job with benefits. Gas consumption most often equals or exceeds the amount paid for each batch. Most often reimbursements are not fulfilled to shoppers. Working harder for little to nothing compared to what I could’ve been doing at a full time job with benefits. Gas consumption most often equals or exceeds the amount paid for each batch. Most often reimbursements are not fulfilled to Shoppers. Most often customers accuse you of stealing their groceries and you pay the price with your customer rating (which decreases and must be maintained at 4.72 or else you get lesser or unwanted batches).

Explore other reviews about Instacart

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, can work from anywhere that uses instacart

Cons

Gas prices in Los Angeles going up

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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