Instacart Full-Time - Professional Organizer Instacart Employee Review

2.0
Dec 9, 2022
Recommend
CEO approval
Business Outlook

Pros

-Work when you want -Work wherever you are -Tips sometimes

Cons

-Lots of gas wasted and KM added to car -Lots of app issues -Lots of picky customers who ask for refunds on many items when they are sold out, which lowers your pay -KM's paid for does not include the KM's it takes to get to the store -Company does not provide trolley or large bags for heavy orders -You may have to bring entire orders (including cases of water/pop) up condos and apartments which can be challenging if you do not have a trolley -You may develop a neck and/or back injuries from looking at your phone in your hand so often -App does not show exact delivery location before accepting order, only after shopping the batch -Due to the cost of gas and wasted time waiting for batches, it may be more profitable to work a regular minimum wage job -Countless unexpected issues will arise at stores when attempting to shop or when delivering and the customer did not provide accurate delivery information -Shopper rating system is extremely flawed and when you go below 4.7 you get limited access to batches, meaning they only offer bad ones which pay less and make you drive more -Shopper often made to look like a liar or thief by constant customers reporting missing/wrong/damaged items when in fact they are lying and scamming to get free items -I could honestly go on, but you get the point -You will feel taken advantage of after you do this job for a month full-time

Explore other reviews about Instacart

5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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