Turn away - Anonymous employee Instacart Employee Review

1.0
Dec 20, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You can do whatever you want, no one cares! Shoppers could care less, shift leads get short end of stick. It honestly a big bomb waiting to explode. Pick better shoppers!

Cons

No support from Managment, breaks are very illegal, pay has diminished for drivers who have to come out of pocket. To many kids running a multimillion dollar company. And everyone buys there own groceries on the pex card.

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5.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great gig that can be done on flexible hours.

Cons

Gas prices having been go up.

2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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