Formative experience - Senior Operations Manager Instacart Employee Review

5.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

High-growth, leadership thinks big, mission & product easy to be passionate about, and cultural values make it a great place to work for someone who values growth, a sense of ownership, and urgency. Note: reviewer's last year was 2018.

Cons

Cons depend on what one values in a company. As the company grows and matures, it may not be a good fit for someone who values more of a startup, earlier-stage company.

Explore other reviews about Instacart

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Focused direction. Good WLB. Decent pay. Fully remote.

Cons

A bit slow growth on business and career

1
2.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun going out and talking to people. You will interact with people everyday. You control how much you get paid. Lots of flexibility in the time between accepting an order and traveling to the store and beginning to shop. It isn't pedal to the metal to get to the store like DoorDash is. You can also cancel batches after accepting as long as you keep your rate under 15%. This is different from DoorDash where your rankings will suffer if g.t. 2% cancellation rate.

Cons

There's a learning curve and it takes a while to learn each chain of stores' items. Once you become proficient at one store, the algorithm will lowball your offers relative to other less-experienced Instacart shoppers. Overall, Instacart shoppers likely get paid similar or less than the store's regular employees.

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