Entrepreneurial, creative, and good people - Senior Producer Instrument Employee Review

5.0
Aug 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Instrument has been a wonderful place for me to grow as a leader, learn about things outside of my discipline, and work with really progressive and interesting clients like Patagonia, Nike, Salesforce, Atlassian, Sonos, etc. As a producer, I am expected to do so much more than take notes, project plan, track the budget. We work as a team to solve problems, concept creative ideas, build up trust with our client partners, and produce work we are proud of. As a community, Instrument is very progressive, thoughtful, and focused on supporting career and personal growth. No time tracking! A solid and stable business model that expand/contract with landing big accounts like more traditional agencies! Truly digitally led!

Cons

Instrument can feel a little portland-centric in the creative output and culture. Instrument is still learning how to clearly define roles, levels, and expectations within each which sometimes leads to some confusion.

Explore other reviews about Instrument

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great people. Seamless life, work balance, and a very nice company culture.

Cons

No big cons as far as my concern. The pay can be slightly better, but it's okay compared to other agencies' standards.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are great. Every team feels fairly connected, even for a 250+ person agency. Work/life balance is the best I've experienced at an agency so far. Pay is fair and scales depending on where you live and your experience overall. Work has the potential to be interesting, but most clients we bring in are not looking for ground-breaking work.

Cons

The benefits are not extraordinary, other than generous PTO. Recently removed a sabbatical program. Layoffs that come as a surprise, with scrambles only months later to fill the eliminated roles. Freelance hiring is hit or miss. Publicly-owned with a parent company that doesn't align with Instrument's morals. Leadership feels fairly disconnected and not genuinely interested in resolving the low morale amongst the larger team. Seemingly more interested in advertising themselves and using AI than in focusing on craft and high-quality projects. Constant leadership departures create anxiety.

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