Pros
Some truly talented and humble people. The work is generally executed at a very high level and you'll work with some of the best brands out there.
Cons
Leadership at an executive level is arrogant and disconnected from the rest of the business. Some longer tenured employees have an outsized influence on the culture and while leadership generally talks a good game, they very rarely follow through with action. The environment is particularly toxic for women and BIPOC which is made all the worse because they claim to care so much about creative a diverse, equitable and inclusive workplace. Instrument is also very "Portland centric" which means it is actually completely disconnected from the tech companies that comprise the bulk of its client base.