Great coworkers, great clients - Anonymous employee Instrument Employee Review

4.0
Feb 2, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Instrument attracts fantastic and talented people. Lots of opportunity to make great, impactful work at this place with some real gems of humans. There is pretty good support for folks who want to grow in their careers. Creative leadership is very strong. Lots of great big-tech clients, if that's what you're interested in. The work and the industry feel stable and exciting. Overall, I feel the company has done a good job improving DE&I efforts for real, and being clear about how that work will impact every piece of the org moving forward.

Cons

Overall vibe, managers, and client/project opportunities vary widely by team and discipline. If you're interviewing, be sure to ask lots of questions to understand the specific landscape you're coming into. Compensation is lower than other agencies and tech companies. Know some friends and colleagues who have been offered lower salaries and titles than at previous jobs. Project management can feel chaotic. Producers often move folks between projects, or split time across multiple projects. Lots of growing pains related to rapid growth and remote work that I expect will continue.

Explore other reviews about Instrument

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company with great people. Seamless life, work balance, and a very nice company culture.

Cons

No big cons as far as my concern. The pay can be slightly better, but it's okay compared to other agencies' standards.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

The people here are great. Every team feels fairly connected, even for a 250+ person agency. Work/life balance is the best I've experienced at an agency so far. Pay is fair and scales depending on where you live and your experience overall. Work has the potential to be interesting, but most clients we bring in are not looking for ground-breaking work.

Cons

The benefits are not extraordinary, other than generous PTO. Recently removed a sabbatical program. Layoffs that come as a surprise, with scrambles only months later to fill the eliminated roles. Freelance hiring is hit or miss. Publicly-owned with a parent company that doesn't align with Instrument's morals. Leadership feels fairly disconnected and not genuinely interested in resolving the low morale amongst the larger team. Seemingly more interested in advertising themselves and using AI than in focusing on craft and high-quality projects. Constant leadership departures create anxiety.

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