5.0
Jul 25, 2014
Current employee, more than 8 years
Hartford, CT
Recommend
CEO approval
Business Outlook
Pros
We make an impact on customer outcomes every day. Very easy to feel cause and effect of your contributions. Very flexible work environment. Very smart people. Mostly great customers with reasonable expectations. Company has maturead and grown every year I've been there. There is turnover; a majority that leave aren't ready for a culture of accountability. Strong investment in products as well as continual improvements in service discipline.
Cons
New requests, large and small, from customers, come in every day. Sometimes it's a lot.