Poor Leadership. Lacks vision. - Customer Success Insurity Employee Review

1.0
Feb 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there are no pros working here.

Cons

Lacks vision and growth. Poor leadership. They use outdated softwares and methodologies. Yearly bonuses and hikes are a joke. False promises from sales team impacting the customers and other teams. Company has a new ceo with no insurance tech experience.

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3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous PTO and benefits, supportive coworkers, autonomous structure

Cons

Low pay grade against market value, misaligned goals and leadership

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