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Integral Ad Science

Engaged Employer

Great Employees, Horrible Executive Leadership - Senior Customer Success Manager Integral Ad Science Employee Review

2.0
Nov 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Good company to develop your ad-tech skillset and put on your resume.

Cons

IAS once had open communication by leadership, middle-management supporting team members, and great employee culture. This completely changed after IAS was purchased by private equity firm, Vista. The previous executive team was pushed out or left, and the current leadership team lacks understanding of the products and ins-and-outs of the business. The current CEO provides little more than soundbites in company-wide meetings, with little follow-through. Leadership has almost entirely shifted focus away from employees and clients to the bottom line. Many late nights scrambling to put out fires, and little meaningful recognition for non-sales teams. Hostility between teams that should be working towards the same goals. Overall highly toxic environment amplified by high turnover. Given the multiple rounds of "restructuring" and emphasis on bottom line, it seems like they are trying to squeeze every penny out before selling the company in the next couple years.

Explore other reviews about Integral Ad Science

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful and opportunity for growth

Cons

Very helpful opportunity for growth

1.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

At this point, I have nothing good to say about this company.

Cons

When interviewing, I was asked straight up if "I was ready to work overtime and on weekends." I was told this was an expectation rather than a potential good effort. When I joined, I was tested vigorously after already getting the job. The tests were confusing and the answers were not obvious. The documentation was unreadable. This was after an application test and four rounds of interviews. When I worked as hard as possible, asked a weekly check-in call to keep my questions from being a problem, and worked late, I was told "I was working too hard" and that my work was below standard. When I got married, management told me that needing to take an appointment for my wedding was inconveniencing the business. I was fired while celebrating a religious holiday. No reason given. I had to beg to get the bonus that I earned as part of my severance package. After I was let go, my manager left the team entirely. The CEO and management pretends that they are kind people who support their workers. Unfortunately 90% of the company is clouded by anger issues, mired in personal attacks, and struggling with feedback that is unclear and conflicting. I am unclear how this company has gotten so many awards for diversity. I only saw minorities let go during my time at the company. The few people who are actually good at their job are fighting constantly to keep up with the environment. I'm shocked they even have a product that works given the company's disorganization and culture.

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