Extreme room for improvement - Undisclosed Intellivo Employee Review

3.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

My department is caring and compassionate. I cannot say the same for others. I do genuinely love this job but since LRS management is pressuring employees to write a good review, maybe voicing my opinions can make a change. Regular employees are amazing, management is hit or miss. Opportunities to grow (at least in my department.) Popcorn Fridays! Love the things that HR creates.

Cons

I am not disclosing my position or department in fears of retaliation. this is a right to work state (meaning your job is in jeopardy every second.) People have been fired, pressured into resignation (so unemployment won’t be paid), or treated differently for voicing their complaints. To quote George Orwell, “We are all equal. But some people are more equal than others.” Forced return to office for a *majority* of the Memphis workforce. *Some* Memphis people were given the chance to be hybrid or fully remote. most people, on the other hand, were given the finger and were told 5 days in office or get fired. If they had documented health issues, car issues, or have a 1-2 hour commute, management would not make an exception because it “wasn’t fair” to the others. They recently acquired another company with 200+ people that are all remote. A slap in the face. To add to the unfair and unequal treatment, only certain people will be able to switch roles and move from in-office to remote. They create jobs in other departments that they supposedly open to everyone, including external candidates, only to hire the person they created the job for. They keep shuffling office arrangements. Some people have switched desks for no apparent reason 4 times in 11 months only to be 3 feet from where they previously were. The equipment isn’t equitable either- some departments get brand new equipment and desks. Everyone got downsized since the move except one department. This contributes to the resentment and inequity. We all had L shaped desks at the old office and now we have extremely cramped 6 or less foot rectangles. Some desk drawers are missing keys. One department has 10+ year old equipment and shoddily built cubicles that have 15+ years of wear and tear on them. One cubicle looks like it was used in a slasher film set with a giant red stain above the desktop. They bought fancy new office furniture and conference equipment. Why couldn’t they invest in their long-term employees? Casual Fridays were removed with no explanation. Remote workers have no dress code. No sick days, no personal days, no paid maternity leave, use your 3 weeks vacation (which we all desperately need). If you do need STD or LTD. you don’t get a paid for two weeks, then use short term disability (that they pay for but only 2/3s.) Vacations also don’t roll over. They could match the benefits of the acquired company, but they won’t. Town halls are interesting. I liked how they added a live chat last one because I was paying more attention to that. The new company employees were raising their fears about getting fired in real time. Welcome to the company! :) We had to sign a waiver granting them a perpetual license to our likeness that can be sold to another company and we’d get no compensation for any user and we couldn’t sue/revoke it for any reason. If some company gets breached or wants to use my likeness for deep fake p*rn or hate speech advertising, I can’t say no to that. I can’t hold someone accountable. WiFi and hardwired in office are trash. Employee monitoring software that logs every second of what you do.

Explore other reviews about Intellivo

5.0
Aug 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Positive culture

Cons

Not the most exciting of industries

1.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I genuinely can’t think of any other than it’s a job in this terrible economy and fortunate to have a paycheck.

Cons

If you read the company’s replies here, it’s a lot of words that don’t actually say anything. It feels more like optics than accountability. As a long time employee, I’ve seen multiple leadership changes and none of them have improved the quality of work or the culture in any real way. Some of the more recent leadership hires have only made things worse. Experienced employees are being let go, while the people who stay are expected to take on work that isn’t even part of their role. Everything feels disorganized and reactive instead of intentional. On top of that, there’s very little flexibility. Schedules are rigid and even PTO is handled in a way that feels overly strict and nickel and dimed rather than supportive. The overall approach to employees feels transactional, not like people are actually valued. There is also a heavy level of micromanagement. Even in situations where employees were allowed to work remotely due to weather, there was constant pressure to account for time and activity in a way that felt excessive and unnecessary. Calling it “growing pains” doesn’t make sense at this point it’s been years of the same issues while adding new ones regularly. At some point, it’s just how the company operates. It’s honestly surprising the company has some solid clients because internally things feel inconsistent, impersonal and most times chaotic. There’s no clear and consistent direction and leadership really just pretends to know what they’re doing. At the end of the day what’s presented externally doesn’t match the day to day reality internally.

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Intellivo Response
1mo
Thank you for taking the time to share your perspective. We recognize that experiences can vary, particularly during periods of growth and change, and we understand the importance of ensuring alignment between what is communicated externally and the day-to-day experience of our teams. Transparency and communication are areas we continue to focus on as a leadership team, and feedback like this helps us identify where we need to be more consistent and visible. We’re focused on strengthening consistency across leadership and ensuring expectations and direction are clearly communicated across the organization. We appreciate you sharing your feedback.
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