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Intercontinental Exchange

Engaged Employer

ICE Review - Technical Support Analyst Intercontinental Exchange Employee Review

3.0
Feb 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Very simplistic and easy work. Employees and management are easy to work with and communicate with.

Cons

Upper management beyond your direct leadership is awful to deal with. Very uninformative with the traditional leadership style of you'll only know if its important specifically to you. Its nice to see what else is going on in the company affecting different aspects of the job. Human Resources is also terrible to get in contact with and you basically have to pry information out of them. Definitely there for the organization, not the employees. Not a ton of room for growth. But at the end of the day the pay is great for essentially doing tech support.

Explore other reviews about Intercontinental Exchange

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

Cons

No hybrid model, 5 day in the office not in line with industry or general market.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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