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Intercontinental Exchange

Engaged Employer

Ugly step child - Client Support Intercontinental Exchange Employee Review

1.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The company has good benefits, good pay, and is a flat culture.

Cons

Where do I begin. Management favored their own group. Most team were in another state and the rest of us were never included. They could do no wrong. We were chastised constantly. We were undermined and when we brought it up, the other group were always favored. No advancement either. Any attempt at looking in other areas was shut down.

Explore other reviews about Intercontinental Exchange

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

Cons

No hybrid model, 5 day in the office not in line with industry or general market.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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