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Intercontinental Exchange

Engaged Employer

Title is ok, but team is apart of "help desk" which is commonly misconstrued as secretary. - Trade Support Analyst Intercontinental Exchange Employee Review

4.0
Oct 7, 2015
Recommend
CEO approval
Business Outlook

Pros

You will never be bored, which the largest perk. Exposure to how commodity markets work and highly sophisticated proprietary technical applications.

Cons

The desk is part of a 24 hour support team so constant shift change is inevitable leaving you vulnerable to lack of sleep, illness, and any routine whatsoever. Top heavy with little room for advancement, support/call center vibe, salary to work load ratio.

Explore other reviews about Intercontinental Exchange

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

Cons

No hybrid model, 5 day in the office not in line with industry or general market.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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