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Intercontinental Exchange

Engaged Employer

ICE is okay - Client Support Specialist II Intercontinental Exchange Employee Review

3.0
Feb 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice Office Nice Benefits Great co-workers

Cons

Management - Rude and inconsiderate. Bonus structure is fluke Pay is below average to be in Atlanta Changed hybridg schedule so people would quit so they didn't have to lay off. Office politics are really weird here.

Explore other reviews about Intercontinental Exchange

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

Cons

No hybrid model, 5 day in the office not in line with industry or general market.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

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