employer cover photo
employer logo
employer logo

Intercontinental Exchange

Engaged Employer

Good work experience, bad management - Client Service Representative Intercontinental Exchange Employee Review

3.0
Feb 13, 2016
Recommend
CEO approval
Business Outlook

Pros

You will learn a lot about the industry and our clients over time at IDC. Benefits are good.

Cons

Upper management micro manages the entire company, does not have a full understanding of the work the entry level employees do. Upper management seems to be very cheap. Movement upward is possible, however in some cases there is favoritism. You must expose yourself to others to be known

Explore other reviews about Intercontinental Exchange

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Creative and dynamic company attempting to provide automation, transparency across complex markets. Lean org with minimal bureaucracy in attempt to be agile and mobile.

Cons

No hybrid model, 5 day in the office not in line with industry or general market.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Giant international corporation with unlimited resources. Multiple locations around the country and the globe with tons of jobs that are open for internal transfer (with some considerations). Generally high pay range.

Cons

Giant international corporations treat you as an unlimited resource. They use "Unlimited PTO" model for Sick and Vacation time, which I feel is a misnomer and a disingenuous concept as a whole. Unrealistic fixation on making employees use AI with no clear plan or direction on how it should happen.

See reviews by: Helpful|Rating|Date|All