"Stable" Healthcare Organization - Anonymous employee Intermountain Health Employee Review

2.0
Apr 16, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

It's difficult to think of Pros right now. I moved my family back to Utah from out of state to work for what I thought was a stable healthcare organization. Turns out there are systems in Utah much more stable than Intermountain. I envisioned myself working for Intermountain until retirement as long as I proved myself a valued employee. Little did I know, the millionaires who comprise the Board of Trustees, Marc Harrison, and others had different plans. And those plans included a salary and benefits dump of epic proportions to the tune of over 2,000 Intermountain Healthcare employees becoming employees of R1 RCM, formerly Accretive. I won’t get into the dollars I’ll be losing because of R1’s benefits and also losing Intermountain’s pension, but believe when I say I’ve done the math and I have a right to not be thrilled about this direction. But hey, Intermountain is saving $70 million over 3 years so I'm sure whatever services I seek out will surely be less expensive, right? Doubtful.

Cons

Where do I begin. How about here: - The Board of Trustees - Should be held accountable for their decision to hire outside of Intermountain and for taking a wrecking ball to the culture that's been decades in the making - Marc Harrison - He's pretty much the worst ever. Claims to be a leader, but exhibits no traits of any great leaders I've ever known - Low morale - Even people staying with Intermountain are struggling - Outsourcing - If you're non-clinical, the chances your job will be outsourced at some point are quite high

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5.0
Mar 4, 2026
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Pros

Mission Focus Strong Executive Leadership Good Work Life Balance

Cons

Slow to make changes and decisions

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Intermountain Health Response
4mo
Thank you for taking the time to share your experience. We value all our current and former caregivers’ feedback, as our focus is to continually improve our practices. We are happy to hear about your time at Intermountain Health and that you enjoy our mission-driven work, our collaborative, team-focused work culture, and our supportive leadership. We are uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. We appreciate your review and will share it with our teams as we continue to move forward.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

1
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Intermountain Health Response
4w
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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