Patient Care slipping along with employee morale. - Anonymous employee Intermountain Health Employee Review

1.0
May 5, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co-workers were mostly really helpful and kind.

Cons

Phony Culture (It used to be good) they only pretend to care about employees. H.R. is a joke; employees should know not to bother. Watch out if you have an idea that might improve care and company operations, no one cares. I worked at Intermountain and was nearly killed in the ER because they didn't check my history. My son was also given a morphine shot too soon and it nearly killed him. I've lost all respect for the company. Sad; because they used to be really good. The new CEO has no empathy or understanding of what made the company good in the first place; he is destroying it.

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Intermountain Health Response
8y
Thank you for your candid feedback. We are grateful for your comments and your service to Intermoutain. If you wish to share more with us, please email comms@imail.org.

Explore other reviews about Intermountain Health

5.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture and people are fantastic; organization is committed to its mission while balancing financial sustainability needs

Cons

Getting things done takes time given it's a large matrixed organization

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Intermountain Health Response
5d
Thank you for taking the time to share your experience. We are happy to hear about your time at Intermountain Health and that you enjoy our mission-driven work and our collaborative, team-focused work culture. Intermountain is uniquely positioned to provide communities in the Mountain West with advanced care techniques and innovative solutions to their health needs, as well as deliver high-quality care at a sustainable cost to more patients and growing communities. Our growth as an organization supports our ability to do groundbreaking work and invest in large, life-saving projects, as well as be the partners in health that each unique community needs us to be. By collaborating and driving positive change together, we can help shape the future of healthcare and make a meaningful impact on patient care. Your feedback helps guide that journey, and we’re grateful for it.
2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many mission-driven caregivers who genuinely care about patients and want to provide high-quality behavioral health support. I appreciated the opportunity to work in an area connected to telehealth, crisis response, and access to care. The work itself can be meaningful, and I believe many employees are trying to do the right thing for patients and communities.

Cons

In my experience, the department culture was not psychologically safe. Feedback and performance concerns were not handled in a way that was clear, consistent, or supportive. I left feeling that the performance process was more punitive than developmental, and I did not feel meaningfully supported by leadership or HR during a difficult employment transition. The experience affected my emotional well-being and made me much more cautious about workplace culture and management practices.

1
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Intermountain Health Response
1mo
Thank you for taking the time to share your review. At Intermountain Health, we’re always working to keep communication open and meaningful across all levels of the organization. We’ve built in several ways for caregivers and leaders to stay connected and share feedback, like 30-, 60-, and 90-day check-ins during onboarding, regular team huddles, and quarterly meetings. These touchpoints are designed to create space for real conversations and collaboration. Additionally, we believe that a culture of well-being for all caregivers is foundational to our ability to deliver on our mission of helping people live the healthiest lives possible. Caregivers are at the heart of what we do, which is why we have invested in and implemented several programs and resources to help caregivers enhance their physical, mental, emotional, spiritual, and financial health. It’s important that every caregiver feels secure, supported, and safe, both at home and at work. Your thoughts will be shared with our teams as we continue to learn and move forward together.
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