customer service representative - Customer Care Representative Intertape Polymer Employee Review

The People, process and technology

Sometimes, it lacks of internal communication

Decent pay and benefits. Work/life balance.

Micromanaging. Management team has no idea what they are doing with their program. Adds pointless homework to feel good about themselves instead of letting us do our jobs. On top of that, lots of top down pressure, most likely due to private equity management up top.