Horrible Company - Customer Service Representative Intoxalock Employee Review

1.0
Jul 27, 2023
Recommend
CEO approval
Business Outlook

Pros

Options for work from home

Cons

Management is horrible, no help for new hires, no empathy from management, no direction when starting, management never available always on zoom meetings, no Supervisors on the weekend for help, only a help line with 2 agents to handle over 50 agents

Explore other reviews about Intoxalock

5.0
Jan 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of internal promotion opportunities.

Cons

You are always busy and the pace is fast.

avatar
Intoxalock Response
2mo
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your feedback motivates us to continue delivering the best experience possible.
4.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for with room for growth medical benefits the second week you start.

Cons

Sales matrix bar is set high, it's very fair to hit the goals and surpass them until you TEAM LEADER is off and the leads you get are now in the hands of a competing team leader your matrix drops.

See reviews by: Helpful|Rating|Date|All