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Intrado

Engaged Employer

Intrado reviews

Life saving systems and stress-free work environment - Senior Software Quality Assurance Analyst Intrado Employee Review

4.0
May 20, 2023
Senior software quality assurance analyst
Recommend
CEO approval
Business Outlook

Pros

The company is leader in safety systems solutions. It possesses an invaluable know how and a good trajectory over years in the Life Safety System services. The workforce is loyal and usually people develop their career here. As employee you feel ownership of your work and you feel what you're doing is worth. Upper Management is transparent on their messages and emits clear information.

Cons

Sometimes there are rigid processes that slowdown a little bit the outcome or expected results. Few teamwork activities of get together. It would be nice if they organize it more often.

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Intrado Response
3y
We agree that our team, expertise and passion for public safety make us the best in the business! We are glad that you’re seeing our values of Integrity, Inclusion and Ownership in action from team members at all levels of the organization. One of our major initiatives across many facets of the organization this year is to simplify and streamline processes - we have seen many improvements already, and encourage you to share any ideas you have with your manager. We also acknowledge and agree that creating connection and community is a huge part of being a great place to work. We are exploring many ways to help foster that across Intrado and expect you’ll see more about this soon. In the meantime, if you have ideas or suggestions for ways we can support more team and company activities, please share them with your Manager and/or HR@intrado.com. Thank you for your feedback!

Explore other reviews about Intrado

5.0
May 6, 2026
Technical customer support 3
Recommend
CEO approval
Business Outlook

Pros

This company has the most professional employees I have ever worked with.

Cons

Most of my work with my team is remote, would like to meet them in person someday.

1.0
Apr 10, 2026
Senior project manager
Recommend
CEO approval
Business Outlook

Pros

Working on public safety is very fulfilling. Knowing that you are contributing to people's well being is a great feeling.

Cons

We change CEOs every couple of years. It feels like the company is struggling. We recently lost what 401k match we had. The company doesn't even cover maintenance fees for the 401k anymore. Our medical gets worse every year. They started forcing people back into the office despite better productivity working from home. Communication around all of these was handled poorly. They actually didn't even bother to tell us about the 401k maintenance fees not being paid anymore. We found out be a notice from the 401k provider. Compensation tends to be below market. Work life balance is hit and miss depending on what team you are on. Merit increases don't even cover cost of living. The CEO just tells people to work harder to get better raises. I typically receive exceeding expectations ratings and can tell you it doesn't get you very much more than average ratings. There is little to no transparency around any topic that matters to employees.

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