Teamwork diminished by unclear metrics and staffing issues - Seasonal Tax Preparer Intuit Employee Review

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

In prior years-lots of teamwork

Cons

this last season - the AI judges the metrics which the humans are not told, just your numbers are not good enough. Not enough people were hired,so there was no time for teamwork

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2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Used to be a good company. Good people from that era that haven’t left yet or been laid off. Free coffee from baristas featuring local roasteries

Cons

Quite possibly one of the worse run companies. Last minute changes to appease the CEO, interlocks on interlocks with no one knowing who is leading and expecting finance to know everything, overly reliant on finance to make up for other teams’ lack, recent leadership and manager hires have been subpar and asking far too much of their employees. Everyone is burnt out. No more smiles. If the job market wasn’t a problem, I doubt many would still be there

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