Incapable leadership and rampant politics - Staff Financial Analyst Intuit Employee Review

2.0
May 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-The pay and benefits are excellent -In some teams, there are a lot of good, smart, and kind people who care about what they do.

Cons

-Poor upper leadership: they don’t take any accountability and are incapable of steering the company in any meaningful direction -Ongoing effort to push out the bottom ~10% of staff each year has led to a culture marred by politics, dishonesty, and a focus on quantity over quality. Intuit no longer lives by its stated values -Poor work-life balance -Little faith in long-term health of the company The cons far outweigh the strong pay and benefits. Some realize this quicker than others. I lasted almost 3 years, but I’ve seen good people leave within 1.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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