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      Intuit

      Engaged Employer

      Intuit reviews

      Long Time Employment At Intuit Is Becoming A Thing Of The Past - QA and Tech Support - Second Level Intuit Employee Review

      2.0
      Nov 26, 2008
      Qa and tech support - second level
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you work with. Friendly atomosphere. No problems with bigots. Very diverse

      Cons

      There's a big push to outsource jobs on all levels - except the Board and CEO of course Lots of layoff of the most experience people. It's one thing to let slackers go but many of the former employees were some of our best. Upper management seems to be chopping off the employees with the most experience and the highest pay. Huge surprise, huh.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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