Intuit - good place to work, not a great place to work - Anonymous employee Intuit Employee Review

3.0
Dec 15, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid benefits and compensation packages - very nice facilities and working environment, and a general feel of other employees valuing each other (generally more than management). Have a fairly well defined market space (but that can be a negative too).

Cons

Poor organizational structure dynamics - i.e. intern in-fighting and attempts to define value at the expense of other teams leads to some strained partnerships across the company. Also, the IT infrastructure supporting the company is sadly inadequate and not efficiently managed or executed on (this is for both internal systems and product offerings). Everything seems to take longer and be harder because of the cyclical nature of some of the key businesses (i.e. can't do anything in the datacenter around tax times, etc).

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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