Bad decisions made by senior management and backed up by terrible middle management - Project Manager Intuit Employee Review

1.0
Feb 14, 2012
Recommend
CEO approval
Business Outlook

Pros

Intuit manages to hire great people and beat them down over time with lack of opportunity, too much work and too little compensation, but for a while you might have great coworkers. Benefits are good.

Cons

The company seems to be understaffed due to the long work hours and high expectations given to current employees, yet an employee has little or no room for growth or upward mobility. Customers are often given a confusing, if not impossible, route to get help or deal with problems, causing distress to any employee who feels that good customer service is a must. Great ideas for improvement are passed over constantly due to "lack of funding". The middle management does just enough to get by and tends put the blame for their failings on their staff. The employee is completely at the whim of a management team with no spine and no desire to pursue truth or justice within the company, therefore innocent people have been incorrectly blamed and fired with no recourse. There is no safe way to report any incidents that might be Human Resources issues, for these reports often lead to firing as well.

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5.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good training, Good staff lots of benefits

Cons

Little room to grow unless you are relocating

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Office Perks: Free gluten-free lunch on Wednesdays, along with free snacks and coffee.

Cons

Zero Real Training: They do not properly train you for the actual job. The training is completely rushed and horrible, leaving you highly unprepared for the actual workflows. Complete Isolation from Management: You are entirely on your own. You will almost never actually meet with your team lead or management for constructive guidance. The "Hunger Games" Culture: The entire operation is completely unorganized and highly unprofessional. You are constantly reminded that you are easily replaceable, creating a toxic, high-stress atmosphere where everyone is walking on eggshells. Absurd Case Metrics & Restricted Breaks: The job is run like a jail. They actively discourage you from taking your legally allowed breaks and expect you to process complex cases back-to-back with zero breathing room. Unethical Directives on Fraud: Shockingly, there are instances where you are actively encouraged to keep fraudulent accounts open rather than properly securing them, which goes against basic compliance integrity. Forced Scheduling & Lack of Agency Support: Management will force you into late schedules with no flexibility. The Blindside Firing: There is zero job security here. If they decide they are done with you, they will simply call your staffing agency behind your back and fire you with absolutely no explanation, leaving you completely blindsided and locked out of your systems without warning.

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