Incredible Innovation and Culture - Group Manager Intuit Employee Review

5.0
Jan 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Very strong culture of innovation and inclusion. Regardless of your job function, there is an expectation that you are always looking to innovate and create an awesome experience for every aspect of the company.. internal employees and call center agents all the way through to end customers. The pace of change is incredible and along with it opportunities to change and grow. Business leaders are highly engaged and visible throughout the organization.

Cons

Can get very hectic during tax season as everyone pitches in to deliver a flawless tax season. In addition, the shadow of a culture where everyone has a voice means that decisions are often revisited

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5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Cons

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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