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      Intuit

      Engaged Employer

      Intuit reviews

      DO NOT WORK HERE!!!! - Product Support Intuit Employee Review

      1.0
      Feb 22, 2018
      Product support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home is the only pro . Other than that the job is completely horrible I'd rather commute at this point

      Cons

      THE ABSOLUTE WORST JOB EVER. Low pay. 1 day of training and they want you to lie and fabricate to customers about something as important as taxes. Absolute horrible leadership . Strict about everything besides actually helping customers. The product has many glitches and problems and there's no solutions provided to agents to assist customers . Will not allow you to use your pto and is usually short staffed.If you want to keep your sanity do not work at this hole.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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