No longer a great place to work - Anonymous employee Intuit Employee Review

3.0
Nov 1, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good benefits, perks like free snacks, coffee, gym. Usually will cater food

Cons

Senior Management shift which has done several layoffs this year. Teams are left with no plan on going forward. People are quitting over the stress and no one has been happy in several months. This is no longer the company that Brad Smith had imagined. He is leaving and it's not the same. With less staff its going to be harder to make customers a focus. Outsourcing and contracting out is not going to cut it.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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