Great Company in Big Transition - Anonymous employee Intuit Employee Review

4.0
Aug 13, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Intuit is a great company with a strong history of customer focus. The company adheres to its values and treats employees well. The talent at the company is great and compensation is very competitive. The products are used by real people and you can see the direct impact of your work.

Cons

It's a big time of change. There are a lot of comments here that describe layoffs, the change in culture, concerns with management or the new CEO... My belief is that this change is incredibly important and long overdue. It's painful. The recent layoffs hit a lot of great people and in some cases it's hard to understand why certain people were selected. I believe there were mistakes made. I believe people were selected because they were working on projects that were going no where. They were assigned to those projects and although I could argue that they should have stepped up and made the case why the project needed to change, for the most part they couldn't control their assignments. In particular the Small Business Division has been through a tough time. They spent a few years on a big technology bet that made Vista look good and now, unwinding that is a mess. Sometimes people can get focused on being smart and being right rather than delivering for customers or market success. The comments about meetings are true in some areas, but in others teams move quickly and are decisive.

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5.0
Jun 26, 2026
Anonymous intern
Recommend
CEO approval
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Pros

Great place to work super exciting

Cons

Nothin bad to say about them

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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