Re-orgs, Layoffs and Politics made us go from "A Great Place to Work," to "Great.....a place to work" - Anonymous employee Intuit Employee Review

2.0
Sep 16, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Talented, bright, passionate employees who are committed to their customers and teammates.

Cons

Recent re-orgs, while seemingly in line with the recent economic downturn, have left us spread so thin that we are crippled by our limited staff and resources. It can take upwards of months to have data uploaded, reports created, or products developed. Prior to the reorg, this was most certainly not the case. Teams working as skeleton crews are taking work home and continuing until 3 or 4 in the morning, as a means of simply completing their daily tasks. Morale is beyond "low." Upon hearing of our acquisiton of Mint, most of my team rolled their eyes and shook their heads. So thats where our bonuses went.... People were let go not because of a lack of systems knowledge, education, years of experience, or lack of productivity, but rather because of favortism, or for speaking out. We do not have an open environment where serious issues affecting us on a daily basis can be painly spoken of, anyone not towing the line is soon rid of. When an employee questions a decision, they are reminded that they are lucky to even be employed in this economy. I have enjoyed many years at this company with people I considered family. My work was challenging and engaging, and I loved what I did. Now, I operate with 50% less people and am expected to do 50% more work, and watch my team spin in circles, accomplishing nothing.

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3.0
Jun 13, 2026
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Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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