Is growth worth the expense of people? - Anonymous employee Intuit Employee Review

2.0
Sep 17, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Benefit package is highly sought after - GREAT! * Internal relationships with peers * Work/Life balance

Cons

* Corporate office makes decisions around people's lives - yet they have no visibility into the actual people. Decisions to lay off certain folks are based on historical knowledge vs current performance. * Environment of fear pervails throughout the building * It is no longer recognized in the community as a Great Place to Work * Brad Smith has made changes that involve people being laid off - where previous CEO, Steve Bennett, believed that the people were the foundation of the organization * Engagement is low; however, folks put on a happy face for fear of being let go

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5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work now

Cons

none that I can think of

3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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