Moody Organization in Need of Therapy - Anonymous employee Intuit Employee Review

1.0
Dec 7, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Compensation is great. * CEO has great haircut. Too bad he is just a marketing guy. * Great customer following on tax and small biz software

Cons

* Non-technical management trying to lead a technical company. * Work/life balance is dependent on the mood of your organization * People are scared and are in survival mode * Management is weak and only people who are trusted by the weak management are safe. * Busienss strategy and product strategy is weak. * Stuck in the pre-internet age.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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