New guy on the block is trying to change the culture as quickly as possible. - Anonymous employee Intuit Employee Review

3.0
Jul 2, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A huge customer base! We solve genuinely hard problems for real people. We make people's lives better and easier through the work we do.

Cons

Poorly managed, lot a lot of growth opportunities. There is too much middle management and not enough worker bees.

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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