Need to return back to the basics on what made this company great - Group Product Manager Intuit Employee Review

3.0
Jul 2, 2008
Recommend
CEO approval
Business Outlook

Pros

1) If you're looking for a "cushy" job and are willing to play the game then this is the company for you. 2) Intuit's benefit package is one of the best in class. 3) There are good people working there. You can form some great friendships on a personal and a professional level. 4) Spotlight awards can be given by anybody for a job well done.

Cons

1) Culture has changed in the past 5 years, it's not the same company it used to be 2) The decision making model needs some serious improvement. The decision making process is consensus decision making. The decision style that should be used is consultative decision making. The DACI table is filled out, but then promptly forgotten - everybody believes that they are the decision maker, which causes analysis paralysis, as well as an extrodinary amount of time to resolve the "churn".

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3.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Cons

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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