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      Intuit

      Engaged Employer

      Intuit reviews

      Intuit: Full of potential - how fast will we realize it? - Group Manager Intuit Employee Review

      4.0
      Jul 13, 2008
      Group manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Potential. Intuit reaches ~52M users a year, with billions of screen minutes per month with high interactivity products like Quicken and QuickBooks, and the seasonal TurboTax. Intuit has >90% of its revenue from North America. With all that usage addressing needs that are relatively universal, Intuit has the potential for massive growth.

      Cons

      Parts of the culture are slow and soft. Intuit has focused a great deal on employee satisfaction, with some cool results: Spotlight instant peer bonuses and great health benefits, as examples. But there is also a lack of hunger and intensity among certain pockets within the organization. There is also a desktop/enterprise bus culture in a significant minority of Engineering.

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      3.0
      Jun 13, 2026
      Service and support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

      Cons

      They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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